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How to Pick a Social Security Lawyer

How to Choose a Social Security Lawyer

If you’re in the process of applying for Social Security Disability, or if you’ve already applied and are looking to get a bit more help for an appeal – then the following criteria can help you select the best Social Security lawyer for your case.  

Work With Someone That Makes You Comfortable

The first and maybe most important factor in picking a Social Security Lawyer is overcoming the initial fear factor of reaching out for help.

Let’s be honest, most of the time the first person called is the attorney with the commercial on TV or that website that shows up on the top of Google.  However, as we’ve learned in our firm, a lot of clients gravitate towards representatives that can understand them.  For instance, if you’re seeking to claim PTSD and already apprehensive about reaching out for help, getting someone on the other end of the phone that has an imposing persona very easily could lead to trouble at many points during the claims process.

A Social Security claim or appeal can be complex, it’s very important that you have confidence in your lawyer, but also that you have the impression that you can communicate with them or their office without worrying about how they might view, judge, or aggravate your impairments.

Be careful to choose a lawyer that doesn’t intimidate you in any way.  You’re going through a tough enough process, keep the barriers to your relationship low, and the trust factor high.

How Much Can You Trust Your Disability Attorney?

The things that generate trust vary widely from one person to the next.  However, there are some basic principals that everyone can rely upon when determining if a given Social Security Lawyer is trustworthy.

Ratings & Reviews

Avvo is a great tool for getting straight-forward ratings and reviews of attorneys.  They have a proprietary ratings system and review system that they claim can’t be gamed.  This is very important, and as you can imagine, review and rating stuffing is common and sadly something that erodes confidence in any rating system.  

In addition to Avvo, Google provides a great system for getting reviews of all sorts of lawyers, including disability lawyers.  If you do a search for disability lawyers near you, or for a specific disability lawyer, you will likely see their Google ratings & reviews pop-up next to their listing.  This is a bit more crowd-sourced than Avvo but is a very valuable tool for both selecting a great disability lawyer, and for reviewing them after you’ve worked with them.  Here is an example of ratings and reviews using Google.

Videos

The internet has been around for a while at this point.  As have digital cameras.  The old saying “a picture is worth a thousand words” is just as true today as when it was coined.  In fact, it might even be truer today than ever.  Consider how a picture helps to establish rapport and trust.

You want a disability lawyer that shows you they know what they’re doing.   They are respectable and respected.  And they will be the best champion for your fight, right?  That’s why every attorney, doctor, consultant, author, etc. has a professional picture of themselves somewhere on their website.  But one of the biggest problems is that pictures can (and are) staged.  However, an authentic video is much harder to fake.

Check out the prospective disability attorney’s Facebook and YouTube channels.  First off, do they even have social media at all?  And on those channels, see if they have videos sharing insights, talking to clients, answering questions.  Sometimes these videos will also be on the lawyer’s website or blog as well.

Watching how the lawyer answers questions will give you a lot more than a picture – at least in helping you to build an idea of who they are and how they communicate.

Ask yourself, “is this someone that can communicate my challenges, is this someone I can communicate my challenges to?”

A short video will usually give you an enormous amount of insight into answering those questions.

Blogs

When seeking insight into a disability lawyer’s persona don’t forget to look at the extras on their website.  Blogs, especially, will tell you how committed they are to sharing information with you.

Is their website a bunch of short questions with hooks at the end of each one?  If so, how does that help you, as a potential client, to understand the processes involved in your claim?  Alternatively, do they have a wealth of information about all aspects of your claim, and questions you hadn’t even thought to ask yet in their blog or newsletter?  Six months from now when you’re wondering what your chances are of succeeding, this might be exactly what you need to keep your spirits high.

A blog may not be what you initially thought of when thinking, “how do I pick a Social Security lawyer,” but now that you’re in the search, take a look around and see who’s keeping their clients and future clients informed and who’s just fishing for the next client.

Capacity: Can Your Disability Attorney Make Time For You? 

Would you rather be a big fish in a small pond or a small fish in a big pond?  Think about this for a moment.. this is something that can help you to identify what type of disability lawyer or disability law firm to work with.

One might argue that a huge firm with many thousands of cases is big because they are good.  They certainly have the advertising budget to portray that success. However, the continued existence of many hundreds, or even thousands, of community disability lawyers fly in the face of that sentiment.  At the end of the day, you can deal with one bureaucracy (huge firm) to fight another one (SSA), or you can work with a personalized firm who remembers your name when you call.

It comes back to that question, big fish or small fish?  The small fish sometimes has a hard time being heard.

Is Your Disability Firm Responsive to Your Questions?

In response to the big fish/small fish question, you do, at some, point want to consider how responsive your disability lawyer will be to your unique needs.  Hint, they have to recognize that you indeed do have unique needs in the first place.

Like a Dr. Office, it’s probably not reasonable that the attorney can stop immediately talking to one patient (client) to take a call from another.  That’s why staff and client liaisons exist.  However, it is reasonable and should be necessary, to have an attorney that is available to talk, within a reasonable amount of time.

Can you call the firm and get a response from the attorney in a reasonable amount of time?  Can you schedule a time to actually come into the firm and talk to the lawyer that’s representing you?  Not everyone can…

Being able to communicate, even briefly, is something you’re going to want to do as a disability hearing approaches.

You Should Seek Out Someone That Will Help You During The Challenge of Your Disability Claim

During the course of your claim (or appeal), there will be curveballs thrown your way.  Whether those curveballs originate from within the claim itself or they happen to come from directions yet unseen, you want someone on your side that “knows someone.”

One of the best things about working with an experienced and established disability lawyer is that you’re also working with their network.  A good lawyer doesn’t gain experience by being an island unto themselves.  They often work with partners in similar fiends to increase the effectiveness of their own services.

To you, the client or future client, this means – that when that curveball arrives you can ask for referrals, assistance, resource information, and things like this.  Or rather, you should be able to.  Unfortunately, this also relies on the idea that your disability lawyer is local, which as we know from previous discussions, is just not always the case.

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    Randi L. Johnson, Lilac City Law, Estate Planning, Social Security Disability, VA Disability

      Randi and her team are professional, helpful and know their stuff! I felt comfortable and cared for working with them!
      Kristen Saccomanno
      Kristen Saccomanno
      22:59 06 Oct 20
      The knowledge, compassion, and attention to detail are only a few of the reasons I love Lilac City Law. We had previously done a will that was basically fill in the blanks. Our experience at Lilac City Law was so different than our fill in the blank experience. Death isn't always easy to talk about, but it was made easier because of Randi and her staff. We were walked through the whole process, and if we had any questions, they were right there to answer them. With care and compassion. Thanks so much LCL!
      Cindy Cole Vanhoff
      Cindy Cole Vanhoff
      22:15 06 Oct 20
      I highly recommend everyone at Lilac City Law. They helped me through every step of the SSDI process. Thank you so much!!
      Scott Poe
      Scott Poe
      00:24 02 Jul 20
      I don’t know really where to start in order to cover the magnitude of professionalism, understanding, persistence and compassion Lilac City law showed me. From Randi to each one of her staff-they worked very hard on my case and pushed me to keep fighting in the midst of several set backs from disability. They were always atop of communicating with me and all others involved. I highly recommend them and not just because I received a favorable decision but because of the plan they executed; so even if the results were unfavorable-I would still not hesitate knowing I chose the right practice. Thank you for you compassion and patience😊
      Joyce Kelly
      Joyce Kelly
      22:01 02 Jun 20
      Randi serves humanity with compassion and grace in dealing with all matters of life and death. I would highly recommend her for all the services she offers.
      Sarah Boban
      Sarah Boban
      20:14 16 Apr 20
      I wholeheartedly recommend these people. I had a crazy case and at times I was a mess. My team, Randy, Pam, David, and, Marissa always treated me with kindness and compassion. Thank you guys so much for the huge difference you've made in my life.
      Jenni Boo
      Jenni Boo
      23:24 12 Mar 20
      I had my hearing yesterday for Social Security Disability. I was very nervous , but we won my case. Randy and the whole team at Lilac Law was very supportive and understanding! They truly want to help people win the benefits they deserve and I highly recommend them!
      Tiffani Pelella
      Tiffani Pelella
      17:38 03 Mar 20
      Initial meeting with David Morris went well. He treated me with respect and understanding. I felt that I was listened to. Even accommodated me when I arrived 1 hour early. Highly recommended.
      Tom Richardson
      Tom Richardson
      18:09 06 Feb 20
      The staff is so great, it was really great to work with them all, and they were able to help me tremendously! Thank you for a great experience!
      Becki Lynn
      Becki Lynn
      23:43 28 Jan 20
      Don't remember exactly when I first met with them, but they were absolutely amazing to work with and only took a few months for my disability claim to be approved.I highly recommend Lilac City Law.
      Matt Napora
      Matt Napora
      17:46 06 Jan 20
      Everyone needs to take care of their estate and make sure their family is well taken care of. Randi and her team will take very good care of you and protect you and your family’s future. You cannot go wrong using their services. Client service is their top priority!
      Kim Benjamin
      Kim Benjamin
      21:52 02 Nov 19
      Randi is a terrific lawyer and a terrific person. I wish we lived closer so that we could work with clients together more often.
      Meghan Freed
      Meghan Freed
      17:31 02 Nov 19
      They really CARE about their clients and work with passion! Highly recommend!!!
      Jamile Moraes Pellicer
      Jamile Moraes Pellicer
      00:36 30 Oct 19
      Randi and her team are knowledgeable, compassionate, and very helpful with their clients. I highly recommend Lilac City Law!
      Connie Kaplan
      Connie Kaplan
      18:36 29 Oct 19
      Excellent firm. They really care about their clients. You cannot go wrong with Randi and her team.
      John Nachlinger
      John Nachlinger
      12:27 18 Oct 19
      What a great place! Thanks again!
      S Binks
      S Binks
      22:39 01 Oct 19
      Randi and her Team helped me through my disability claim and they were there through every question I had. Great Customer Service! Timely returned calls and emails, very knowledgeable and helpful the entire time and even afterwards! Will definitely be working with Randi and her Team in the future!
      Ronda Wheatley Ives
      Ronda Wheatley Ives
      17:02 21 Aug 19
      Wow, these guys were so nice and easy to work with. It ended up that they couldn’t help us with what we needed, but the gentleman we worked with went above and beyond my expectations, and more. I could tell that they really care about people there, not just cases. He was super patient in explaining things to me when I didn’t understand, it wasn’t a stressful experience as I thought it would be. Thanks for everything guys!
      Melanie S
      Melanie S
      06:09 21 Aug 19
      Lilac City Law is an incredible firm! I had the pleasure of working with the amazing team at Lilac City Law for nearly 2 years. Their team is absolutely remarkable! They are extremely knowledgeable, helpful, and overall compassionate when it comes to working with their clients. I sought their assistance nearly 2 years ago and have continued to work with them. I had a great deal of interaction with more than just one member of the Lilac City Law team and therefore can attest to the fact that this group of individuals is absolutely unparalleled. Attorney, Randi Johnson, is an exceptionally skilled lawyer as well as an overall remarkable woman! Her support staff is incredible as well, including Cassandra, Pam, Marissa, David, etc. with all of them by your side you have been blessed and are going to receive the best results possible. I would absolutely recommend seeking assistance from this law firm, as they have the ability to change lives; they definitely did mine. Thank you all so, so much!
      Torrey Tolmie
      Torrey Tolmie
      17:03 22 May 19
      Lilac City Law went above and beyond to help my partner get her SSI. My partner had been trying to win for 12 years and finally won. We can't say thank you enough. Thank You Randi and team for all you have done.
      Malick Darian White
      Malick Darian White
      21:33 29 Apr 19
      Randi and team are amazing! We previously had our will and other documents prepared by another firm in the Seattle area where we are from. I met with Randi to update areas of my trust and was soooooo impressed with how much more she provides than the firm who first helped me. I love the short term care directive that she provides and think it is amazingly thoughtful!! Thank you so much Randi Johnson!!
      Noah Gross
      Noah Gross
      17:36 01 Feb 19
      I had a great experience with Randi and her team this past year when we worked with them to create our first-ever wills and trust. Planning for your untimely death and discussing personal finances aren't always fun topics, but we were appreciative of Randi's approach to these potentially uncomfortable conversations and especially liked the recorded legacy interview she conducted with us. Total 5-star experience!
      Tine Reese
      Tine Reese
      20:39 30 Jan 19
      I had a great experience with Randi and her team this past year when we worked with them to create our first-ever wills and trust. Planning for your untimely death and discussing personal finances aren't always fun topics, but we were appreciative of Randi's approach to these potentially uncomfortable conversations and especially liked the recorded legacy interview she conducted with us. Total 5-star experience!
      Tine Reese
      Tine Reese
      20:37 30 Jan 19
      My husband and I worked with Randi and her team to complete our last will and testament, advanced directive, and health care proxy in the summer of 2018. Randi, and her team, as well as David Morris, were exceptionally kind, very professional, and thorough. We had several meetings to go through the important stuff - the financial info, heirlooms, and disposition of my husband's motorcycle. At each meeting, Randi and her team listened to our intentions and concerns. At the signing ceremony, we got a huge binder with our info and a data stick for safekeeping. Included in our will is a review which will take place every other year. We also got a document which states who can take our children to give our babysitter in case something bad happens to us when we were out. I'm very satisfied with Lilac City Law, and their work. I would recommend them without qualification to anyone.
      Anna Marie Martin
      Anna Marie Martin
      23:52 29 Jan 19
      Parents are so intentional about so many aspects of their children's lives. Few will forgo putting together a will. But, what if you don't die? What if you are just incapacitated? Are you prepared for the unexpected? Are you leaving your children at risk? If someone else does raise them, do you know that they will be raised according to your wishes? Have you even thought through what your wishes are? All these questions and more will be covered in the process of completing a Family Protection Plan with Randi Johnson at Lilac City Law. Having our Family Protection Plan in place gives me an incredible sense of comfort and peace of mind. I highly recommend Randi and the staff at Lilac City Law. Hopefully you never need her services, but isn't it better to be prepared than to leave things to chance?
      Marchauna Rodgers
      Marchauna Rodgers
      03:16 22 Jan 19
      My Husband and I were fortunate to work with Randi on his disability case-she mindfully guided us through that process -we were so pleased with the results that Lilac City Law was of course our choice to have when producing our family trust. Again a very professional, heartfelt experience that made what seems to be a difficult process very easy thanks to Randi and her staff. We always recommend Randi to our community of friends and family. Pat and Patty Murphy
      Patty Murphy
      Patty Murphy
      20:05 12 Jan 19
      I became ill over two years ago now,at the age of 29.. I experienced seizure like movements that lasted for hours or even days at a time. The doctors were at a loss for a diagnosis so they called it a mental disorder. As I was unable to care for myself most days or work, I applied for social security and was denied. I sought the help of Lilac City Law, and was immediately greeted with compassion and action. My case was a hard one to win or prove. Amy Santa helped me and explained everything to me step by step.. She ALWAYS answered my questions and showed immense sympathy for all I was going through. My case went to trial and Amy was amazing in court and won me the benefits I so desperately needed. This process was so difficult and overwhelming on my own.. I couldn’t have done it without these amazing people and thanks to them I can focus on improving my health,and not worry about my family struggling. I’m thankful and very blessed to have had them on my side! Sincerely, Ashley Schauble
      Ashley Baldwin
      Ashley Baldwin
      01:33 11 Jan 19
      Lilac City Law did an amazing job with my estate plan, which was something I had 'thought' about doing for a long time, but avoided... Fortunately, Randi and her team made the process very easy and approachable. I now feel relief knowing everything is in order for my two daughters in the (hopefully unlikely!) event something were to happen to me. Thank you Lilac City Law for helping me sleep better at night! :)
      Amber McKenzie
      Amber McKenzie
      03:30 09 Jan 19
      This has been an awesome experience from beginning to end. Randi and her team were super helpful in helping us wrestle through all the aspects of our estate plan. Randi’s knowledge of estate and wills were very obvious from the beginning and we are thankful for her and her staffs expertise. Thank you so much!
      Kevin Bunce
      Kevin Bunce
      17:22 12 Dec 18
      This firm is the go-to for family planning and protection your children. Randi and her team are excellent!
      Melinda Grimaldi
      Melinda Grimaldi
      01:49 20 Nov 18
      I needed to get my husband's advanced health directive for a procedure he was having and it was so easy to find in our perfectly tabbed out legal binder. I found it right away, made a copy and stored it right back in the binder. Thanks for making us get it, and for making it easy to find and understand.
      Jessica Gruver Koefod
      Jessica Gruver Koefod
      19:40 12 Oct 18
      I highly recommend this law firm. They have the experience and skills to help people with their plans and their future. From their work with others, they take a pragmatic approach to law and don't over complicate things unnecessarily. With that said, if a matter is complex they are very capable of handling it.
      Christine Matus
      Christine Matus
      09:29 05 Sep 18
      Randi demonstrates a beautiful balance of expertise and compassion while dealing with difficult circumstances. I'm very thankful we had her in our corner! I can't reccomend her strongly enough.
      Darin Pike
      Darin Pike
      16:47 25 Jul 18
      Randi and her staff are the best! They help you with your case and are there if you have any questions.I highly recommend them!
      Tammy Reedy
      Tammy Reedy
      21:56 18 Jul 18
      Randi did a wonderful job of asking simple questions to help us determine exactly what type of trust we needed to match our goals. Thank you so much, Randi, for taking time out of your busy schedule to get us were we need to be!
      Michelle Darnell
      Michelle Darnell
      02:52 17 Jun 18
      Such a great meeting today with Randi. Tell me who wants to talk about wills and final arrangements, right? Well, my husband and I did this today and Randi, you made it easier than we expected. What a blessing to work with such talent and know you have our backs. Between you and Cary Wong. We will be sitting pretty, no matter what life brings us. THANK YOU!
      Missy Schaaf
      Missy Schaaf
      01:20 31 Mar 18
      Vincent Adolph
      Vincent Adolph
      13:30 26 Feb 18
      Randi and her staff are great to work with - no surprises, and she made it all so easy. Now we have a will and health directives, so our children won't be burdened when the time comes. I highly recommend!
      Sharon Robertson
      Sharon Robertson
      18:04 05 Feb 18
      Randi and her team do amazing work. Thank you very much for what you do.
      Erin Whitney-Neher
      Erin Whitney-Neher
      20:18 23 Jan 18
      Randi are her staff are amazing! They are all very knowledgable, helpful and passionate about serving others. Every step of services are explained clearly and follow-up exceeded expectations. In addition, Randi is active in the community and regularly volunteers her time and talents putting on presentations focusing on educating others on specific topics. She has a passion for assisting those with special needs or situations. For legal assistance with heart, Lilac City Law is highly recommended!
      Nadine Burgess
      Nadine Burgess
      18:14 25 Apr 17
      Excellent staff. Very knowledgeable and go out of their way to get the job done! Would recommend to anyone looking for services they offer!
      Jason Spade
      Jason Spade
      02:17 19 Oct 16
      Randi was an excellent attorney. Her staff was excellent as well. I was treated with kindness, compassion and dedication towards winning my complex and difficult case, which ultimately happened. I am very happy that I chose Lilac City Law to represent me. I would highly recommend them!!!
      Richard D. Seibert
      Richard D. Seibert
      15:56 03 Oct 16
      Melanie Jason Carter
      Melanie Jason Carter
      06:46 01 Sep 16
      Mia Martinez-Bermudez
      Mia Martinez-Bermudez
      04:22 30 Jul 16

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